Animal Services - Town of Ajax

Animal Services

Who we are

The Town of Ajax Animal Services is committed to working in partnership with the community to create a safe, healthy, and caring environment for animals and people.

What we do

Our main function is to enforce all of the Town's animal related By-laws ensuring the safety and well-being of both the residents of Ajax and their pets.

Animal Services Officers are responsible for the investigation of complaints filed by Town of Ajax residents, conducting pro-active patrols of public parks in the Town, and the picking up of lost, stray, and injured animals.

Animal Services provides a 24 hour emergency service. Please see our Emergency Calls link for more information.

Animal Services also provides active education programs to educate and encourage responsible pet ownership.

Where we are located

Our office is located at Ajax Town Hall, 65 Harwood Ave S. Our office hours are Monday - Friday, 8:30am to 4:30pm. (holidays excluded) We can be reached by phone, (905)-683-8275 or by email at Please feel free to contact us with any comments or questions that you may have.

Our shared shelter with the Town of Whitby is located at 4680 Thickson Road North, Whitby, ONL1N 5R3.

The hours of operation for the public to access the Shelter are:

Monday to Friday - 8:00am - 4:30pm
Saturday - 8:00am - 4:30pm
Sunday - closed to the public

Shelter staff will be available for telephone calls from the public one hour prior to opening times every day and from 8:00am to 4:30pm on Sundays. The number for the Shelter is (905) 655-0283.