Office of the CAO / HR Services - Town of Ajax

Rob Ford - Chief Administrative Officer

Rob Ford - Chief Administrative Officer

Office of the Chief Administrative Officer (CAO)

The Chief Administrative Officer (CAO) reports directly to Town Council and is responsible for providing leadership and direction to all departments of the Administration. The CAO is responsible for the organizational structure of the corporation and ensuring that Council directives are coordinated between Town departments and relevant agencies. The CAO is supported by the following sections: Office of the Mayor/Council, Corporate Communications, Government Relations and HR Services. 

Office of the Mayor/Council, Corporate Communications and Government Relations responsibilities include:

  • Providing administrative, guidance, research and policy support to the Mayor and Members of Council
  • Implementing the Town's Community Action Plan
  • Managing various corporate projects, including project management and policy development
  • Leading internal and external strategic communications initiatives
  • Managing and coordinating political initiatives to advance the interests of the Town's residents and businesses

HR Services is responsible for the following:

  • Recruitment of full and part-time employees
  • Labour and Employee Relations
  • Health & Safety
  • Training & Development
  • Compensation & Benefits design and administration
  • Employee Wellness
  • Employee Records Management
  • Policy Development

**Human Resources Development Canada (HRDC), which is a Federal Government Department, oversee the following:

  • Unemployment
  • Maternity / Parental Leave Benefits
  • Social Insurance Numbers
  • Job Searches

For more information regarding HRDC matters, visit