Accessible Ajax - Town of Ajax

Accessible Ajax

The goal of providing a totally accessible community tis certainly a goal worth focus. The Town of Ajax strives to follow the Accessibility for Ontarians with Disabilities Act 2005 (AODA).  It is our priority to provide accessible programs, services and resources to all of our residents and visitors.

The Town has implemented an Accessible Customer Service Policy that helps to outline the provision and level of service to Ajax customers. Our staff is friendly and always willing to help exceed expectations everytime. If you need an alternate format of any document or a communication support, please contact us and we will be happy to work with you to meet your needs.

The Town of Ajax and its Accessibility Advisory Committee, continue to make great efforts to promote a barrier free community for its employees, residents and visitors. Accessible, affordable programs and services, facilities and infrastructure are integral to the community inclusion of all residents. Learn more about accessibility-related Town of Ajax initiatives and resources in the Accessible Ajax Brochure.

What Does Accessible Canada Mean to You? Feedback Button

On this page you'll find information about the following:

Accessibility Buzz Newsletter

Ajax Accessibility Buzz Newsletter

Accessibilty Plan

The Town of Ajax develops its accessibility plan in consultation with the Accessibility Advisory Committee (AAC). The plan helps staff track and monitor implementation of AODA requirement compliance and initiatives planned for and implemented above and beyond what's required by the province. The plan is used by staff to help forecast projects through a diversity and customer service lens.

Accessibility Reporting

Provincial Compliance Reporting

To ensure that businesses and organizations are complying with the requirements of the AODA's Accessibility Standards, all public and private organizations are required to file online accessibility compliance reports with the Accessibility Directorate of Ontario every two calendar years.

Post-Election Accessibility Reporting

As required by the Municipal Elections Act, within three months of an election, a report on the provision of accessible election/voting measures must be completed. The Town also takes a proactive approach to accessibiltiy planning for the municipal election with the creation of an election accessibilily plan. 

Regional Accessible (Audio) Pedestrian Signals

For information on the location of Regional Accessible Pedestrian Signals Ajax, please visit the Region of Durham Works Department website

Accessibility Feedback

The Town of Ajax is always looking to improve. Your feedback is valuable to our growth. Let us know if you have any comments, concerns, suggestions or compliments relating to accessibility. If you have soemthing to share or would like to request an alternative format or communicaiton support, please take a moment to contact us through our accessibility feedback page.

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