Utilities Section - Town of Ajax
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Utilities

Call before you dig: It is the owner's/contractors responsibility to call the utility companies to locate any underground utility lines within the construction zone to avoid damaging them during construction or worse, seriously injuring yourself. Calling for locates should be completed at least seven working days before digging on any property.

New 60 day underground infrastructure locates

Effective February 1, 2017, the expiration date for Town of Ajax underground streetlight cable locates will be extended from 30 days to 60 days.

Once the Town of Ajax has completed your locate request, it will be valid for 60 days from the date shown on the report.

Important Instructions for Contractors/Excavators

If you have hired a building contractor or excavator to work on your property, take note of the following rules. Excavators are expected to:

  • Protect and preserve the paint marks and flags placed at the time of the original locate ticket
  • Hand-dig cautiously one metre around streetlight paint markings as indicated on the underground cable stakeout report
  • Recreate the markings based on the measurement point(s) provided on the original locate ticket if markings are removed or damaged due to weather or excavation work
  • Be aware of new underground facilities installed after the locate was completed, and contact Ontario One Call at 1-800-400-2255 to request a new locate if any changes are known or suspected.

What is the Risk?

Damaging underground services can have serious consequences:

  • Personal injury
  • Loss of essential services, creating a safety risk for others
  • Expensive restoration costs and potential legal actions

Who to Contact

For locating information regarding Gas Pipelines owned by Enbridge Gas.

Please call:
Ontario One Call
Phone: 1-800-400-2255
Online: www.on1call.com

For locating information regarding Streetlights in the Town of Ajax:

Please call:
Ontario One Call
Phone: 1-800-400-2255
Online: www.on1call.com

To report a concern regarding street lighting visit our Streetlight Reporting page.

For Locate information regarding Traffic Signals owned by the Region of Durham.

Please call:
Ontario One Call
Phone: 1-800-400-2255
Online: www.on1call.com

For Locate information regarding Storm Sewers in the Town of Ajax:

Please call:
The Town of Ajax Engineering Department at:
Phone: 905-683-4550

For Locate information regarding Watermains & Sanitary Sewers owned by the Region of Durham.

Please call:
Ontario One Call
Phone: 1-800-400-2255
Online: www.on1call.com

For Locate information regarding Hydro owned by Veridian Connections.

Please contact:
Ontario One Call
Phone: 1-800-400-2255
Online: www.on1call.com

For Locate information regarding Rogers Cable Lines in the Town of Ajax.

Please call:
Ontario One Call
Phone: 1-800-400-2255
Online: www.on1call.com

For Locate information regarding Bell Telephone Lines in the Town of Ajax.

Please call:
Ontario One Call
Phone: 1-800-400-2255
Online: www.on1call.com