The Shared E-scooter and E-bike Pilot Program is closing for the season. The removal of Lime e-scooters and e-bikes will start on Thursday, November 6 and is anticipated to be completed by Monday, November 10. The next season with Lime will be announced in 2026.

Ajax Shared E-scooter & E-bike Pilot Program

Residents need more ways to get around Ajax. Electric kick scooters and pedal assist e-bikes are emerging across the world, offering convenient transportation options, notably for people without access to a car and who do not live near transit. They are also useful for people who may not have the physical capacity to use conventional bikes and scooters.

Shared e-bikes and e-scooters are rented for a fee per minute or per distance travelled, picked up and returned in designated areas.

Privately owned e-bikes and e-scooters are vehicles that people purchase for their own use.

The Town of Ajax is currently implementing a Shared E-scooter and E-bike pilot program until November 2029 which includes:

1. Electric Kick scooter and Pedal Assist E-bike By-law: a Town of Ajax By-law specifying where electric kick scooters and pedal assist e-bikes can be used.

2. Shared E-scooter & E-Bike Pilot Program: A partnership with a vendor to provide shared e-scooters and e-bikes. Shared e-scooters and e-bikes are vehicles that people can borrow for a fee.

Using an E-scooter or E-bike

Who can ride an e-scooter or e-bike?
As per provincial requirements, anyone ages 16 and older can use an electric kick scooter or pedal assist e-bike.
Do I need to wear a helmet when using an e-scooter or e-bike?

Electric kick scooter: Under provincial law, wearing an approved helmet is mandatory for all individuals under the age of 18 using an electric kick scooter.  

Pedal assist e-bike: Under provincial law, wearing an approved helmet is mandatory for all individuals ages of 16 or older using a pedal assist e-bike. 

Helmets are provided on all Lime e-scooters and e-bikes.  

Existing and prospective users can also receive a free helmet at any in-person demonstrations and events (while supplies last). See ajax.ca/emobilitypilot for upcoming events.

How can I rent a shared e-scooter or e-bike?

The Town of Ajax currently has a partnership with Lime Technology Inc. to implement a Shared E-scooter and E-bike Pilot Program.  

Please see instructions on how to start your ride.  

Lime e-scooters and e-bikes can also be rented using the Uber app.  

To find out the cost of using Lime e-scooters and e-bikes, including individual rides and ride passes, download the Lime app. 

Please see Lime in Ajax for information on: 

  • Inquiries related to billing/charges 

  • Requesting a parking location 

  • Reserving one or more e-scooters/e-bikes for group rides 

  • Working with Lime to provide e-scooters or e-bikes at an event 

For all other inquiries related to Lime e-scooters and e-bikes, please contact help-ajax@li.me or 1-888-546-3345. 
What types of E-scooters and E-bikes are permitted in Ajax?

The Pilot Program allows the use of electric kick scooters and pedal assist e-bikes as defined below. 

Electric kick scooters (which will be referred to as e-scooters in this project) are devices with two wheels and a handlebar powered by a rechargeable battery. Currently, the province allows for e-scooters with a weight up to 45 kilograms, a wheel diameter of 431.8 millimeters (17 inches), a maximum output of 500 watts, and a maximum speed of 24 km/h. They must not have pedals, a seat, or a basket. 

Pedal assist e-bikes (which will be referred to as e-bikes in this project) are vehicles resembling conventional bicycles or adult-sized tricycles that involve pedaling with electric assistance. They have a fork and frame and do not resemble a motor scooter or motorcycle.


motor scooter motor bike
What types of e-scooters and e-bikes are not permitted in Ajax?

The following vehicles are not included in the Pilot Program and therefore not permitted in Ajax:

  • Mopeds or anything that resembles a motorcycle
  • Cargo e-bikes (>55 kilograms)
  • E-bikes powered by a throttle
  • Any vehicle or device that does not fall within the definition of the Ontario e-scooter pilot or the province's definition of pedal assist e-bikes.
Where can I ride an e-scooter or e-bike?
FacilityImageDefinition
Town and Regional Roads with a legal speed limit of 60 km/h or less  Town and Regional roads  Roads owned by the Town of Ajax or the Region of Durham without a bike facility or with bike symbols. These bike symbols are called sharrows.
Designated bicycle lanes  Designated bicycle lanes A designated portion of the roadway specifically for people biking. It includes a painted line and a painted bicycle symbol and may include a painted buffer. Parking in a bike lane or blocking a bike lane is prohibited.
Cycle Tracks  Cycle tracks A bikeway that is physically separated from the roadway by a curb. They are designated exclusively for use by people riding bikes though other types of rolling, such as roller-skating, skateboarding, or scootering, may be permitted. 
Multi-use paths with a minimum width of two metres  Multi-use paths Multi-use paths are constructed within the road right-of-way in the boulevard along arterial roads. Unlike sidewalks, multi-use paths are wider and darker in colour. They can be used by people walking, biking, and using other active types of rolling (in-line skating, skateboarding, scootering, etc.).
Paved trails with a minimum width of two metres  Paved trails Off-road trails are typically developed within parks, open spaces and green corridors throughout Ajax. They can be used by people walking, biking, and using other active types of rolling (in-line skating, skateboarding, scootering, etc.).
Where am I NOT permitted to use an e-scooter or e-bike?
Not PermittedImage
 Sidewalks  sidewalk
 Unpaved trails  Unpaved trails
Paved trails less than two metres wide paved trails less than 2 meters
Where can I park an e-scooter or e-bike?

Shared e-scooters and e-bikes must be parked in an upright position in designated areas. To find the designated parking areas, please open the Lime App and look for the white “P” symbols. Additionally, parking areas at many major destinations will be marked using signs and pavement markings or mats later this year.

Privately owned e-scooters and e-bikes must be parked in an upright position at any existing bicycle rack. 
What do I need to know to ride an e-scooter or e-bike safely?
All e-scooters and e-bikes are required to have:
  • A working bell, horn, or gong
  • A white light in the front and red light at the rear

E-scooters cannot be used to carry passengers or to tow, push, or pull other objects. Purses and backpacks may be carried.

The use of e-scooters and e-bikes is prohibited on sidewalks, unpaved trails, paved trails with a width of less than two metres, crosswalks, and pedestrian crossovers. People who use an e-scooter or e-bike in areas where they are prohibited will be held liable for any damage or harm caused in the event of a collision.

When riding on multi-use paths or paved off-road trails (with a minimum width of two metres), people riding e-scooters and e-bikes must:

  • Keep a safe distance of at least one metre from pedestrians.
  • Use a bell, horn, or gong when approaching pedestrians.
  • Slow down for pedestrians or non-assisted bicycles. Stop where there is insufficient space to pass.
  • When using crosswalks, obey all traffic signals and dismount before crossing. Dismounting is not required when using crossrides given that  crossrides are designated crossing areas for both pedestrians and cyclists.  

When riding on the road, people riding e-scooters and e-bikes must obey all road rules.

  • Signal with your arms before turning, stopping, or changing lanes.
  • Watch for pedestrians and motorists before turning.
  • Obey all traffic signals and stop signs.
  • Watch for turning motorists when approaching intersections.
  • Avoid using e-scooters and e-bikes while under the influence of alcohol or drugs. 

Download our Responsible E-mobility Rider Tip Sheet.
What are the current regulations, policies and By-laws on e-scooters and e-bikes?

Reporting and Other Concerns

Who is paying for the Shared E-scooter and E-bike Pilot Program?

The costs of operating the Shared E-scooter and E-bike Pilot program are paid by the selected company. 

Similar to other Ontario municipalities, any company that intends to operate a Shared E-scooter and E-bike Pilot Program in Ajax is required to have a partnership and agreement with the Town. To establish this partnership and agreement, companies are required to undergo and comply with the Town’s bid process. The selected company is required to pay a number of fees in order to operate. 

The Town also has a revenue sharing agreement in place with the selected operator, which means that not only is there no cost to the Town, but there is an increase in non-tax revenue.
Misparked e-scooter or e-bike

To report a misparked e-scooter or e-bike, contact help-ajax@li.me or 1-888-546-3345 and inform them of the location of the misparked e-scooter or e-bike. 

People with sight loss can use the information provided on the raised letter label or the QR code to report the misparked device. 

If you see a misparked e-scooter or e-bike, you can also put it in an upright position. 
Sidewalk riding

Complete the Durham Region Police online reporting form to report incidents of riding an e-scooter or e-bike on a sidewalk. When completing the form, please remember to include the location of the infraction, such as the nearest address or intersection.

The form can be accessed here. 
Collision with an e-scooter or e-bike

For collisions occurring on the road, please contact Durham Region Police Services. If the collision has resulted in a serious injury or death, call 911. 

For all other concerns, contact emobility@ajax.ca. Please keep in mind that the Town’s ability to address your concern depends on staff capacity, resources and existing regulations at the Town and provincial levels. 

Report an Issue

To report any e-mobility issues around the Town of Ajax, residents can use Report an Issue page on the Town website or the Report an Issue option on AppJax.