The Town of Ajax is committed to the creation of an inclusive community by providing accessible facilities, programs and services for everyone to enjoy.

People with disabilities represent a growing part of our population. About 1.85 million (15.5%) of people in Ontario have a disability. In Ajax, this represents over 18,000 residents. These numbers will continue to grow considerably in the next decade as the population ages.

The Town of Ajax Multi-Year Accessibility Plan sets out the steps the Town will take to improve accessibility and meet the legislated requirements of the Accessibility for Ontarians with Disabilities Act (AODA). To assist Council and staff with this process, the Ajax Accessibility Advisory Committee reviews municipal policies, programs and services in order to identify, remove and prevent barriers faced by people with disabilities.

Feedback on accessibility in the Town of Ajax can be shared through the Town's online Customer Feedback Form.

Helpful links:

Accessibility Buzz Newsletter

Accessibility Planning

Accessibility Reporting

To ensure that businesses and organizations are complying with the requirements of the Accessibility for Ontarians with Disabilities Act (AODA) accessibility standards, all public and private organizations are required to file online accessibility compliance reports with the Accessibility Directorate of Ontario every two calendar years.

As required by the Municipal Elections Act, within three months of an election, a report on the provision of accessible election/voting measures must be completed. 

2014 Town of Ajax Post-Election Accessibility Report 

Accessibility Programs and Services

National AccessABILITY Week

During the last week of May each year, the Town of Ajax recognizes National AccessABILITY week. It is a week celebrated to promote inclusion and accessibility in our communities and workplaces, to celebrate our progress and to be inspired to further break down accessibility barriers. Stay tuned for details of upcoming recognition events!

Past events have included film screenings, community flag raising, accessibility awareness fair, guest speaker presentations to local schools and Scout groups, social media contests and more!

 #RespectTheSpace Campaign

Did you know? Each year, Ajax By-law Services issues nearly 330 accessible parking tickets. 

It is important to leave accessible parking spaces open for those who are legally entitled to use them and have an accessible parking permit. A driver or passenger with an accessible parking permit could have a disability or health condition that requires them to park close to the entrance of a building.

Some disabilities are visible (people who use a scooter), while some are invisible (people who may have a heart or lung condition); don’t make assumptions. People may not be able to walk a long distance across a parking lot to get to their doctor’s appointment, or may have to unload a wheelchair or scooter from their van before they can go grocery shopping.

Please respect the space and keep accessible parking spaces open for the people who need to use them.

In the Town of Ajax, if a person is caught using an accessible parking permit not issued to them, or parks in an accessible parking space without a permit, they may be fined $300 - $5,000! There is no good reason to park illegally in an accessible space.

Learn more about accessible parking permit requirements:

Stop by an upcoming information pop-up station to chat with By-law Services staff and members of the Town's Accessibility Advisory Committee to learn more:

  • McLean Community Center, 95 Magill Drive - Tuesday, November 19, 5 - 7 p.m.
  • Ajax Public Library Main Branch, 55 Harwood Avenue South - Wednesday, November 20, 1:30 - 3:30 p.m.
  • Audley Recreation Centre, 1955 Audley Road North - Thursday, November 21, 5 - 7 p.m.
  • Ajax Community Centre, 75 Centennial Road - Wednesday, November 27, 5-7 p.m.