Ajax Animal Services is committed to working in partnership with the community to create a safe, healthy, and caring environment for animals and people. Our main function is to enforce all of the Town's animal related By-laws ensuring the safety and well-being of both the residents of Ajax and their pets.

Pet Licensing

Every owner of a dog or cat over the age of sixteen weeks is required to be licensed with the Town of Ajax. A licence is valid for a year from the date of purchase. Please visit the DocuPet portal to see all of the benefits of licensing your pet(s) or to apply or renew your existing licence.

Complaint Information & Process

Complaints can be reported by contacting Animal Services at (905) 683-8275, by email at bylawservices@ajax.ca, or by filing an online complaint.

We do not accept anonymous complaints and for that reason we require your name, address, and phone number in order for a complaint to be generated. All personal information given remains strictly confidential and is maintained for the Town's use only.

Emergency Calls

Outside regular office hours, Ajax Animal Services continues to provide 24 hour service for emergencies.

Emergency calls may include:

  • An injured animal that requires immediate medical attention
  • An animal carcass on the roadway that poses an imminent hazard to motorists
  • A request from Durham Regional Police for assistance
  • An aggressive dog that has bitten or attacked a person or another animal or a situation that may threaten public safety.

If you have one of the above listed emergencies please call 905-683-8275. 


Ajax Animal Services does not handle wildlife concerns unless the animal is injured or is located on Town property. For wildlife issues on private property, please refer to the Yellow Pages for a private wildlife control company.

The Town has created a helpful Wildlife Information Sheet that you may refer to in dealing with wildlife or nuisance animals.