Community Recreation & Parks Guide |
Winter 2020 - Community Recreation & Parks Guide
Winter Guide Advertisers
Fall 2019 - Community Recreation & Parks Guide
Additional Information:
St. Francis Centre for Community, Arts & Culture
In addition to the programs listed in the Digital Guide above, please visit our St. Francis Centre website for additional facility-specific information.
Facilities & Rental Information
For information on renting Community Halls & Rooms, Ice, Gymnasiums and more, visit our Rent a Facility page.
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Registration Dates |
Fall 2019
- There's still time to register! Check availability online at Active Ajax or visit the Customer Service Desk at one of our Community Centres for options and availability.
Winter 2020
Plan ahead and mark these key registration dates into your calendar!
Spring 2020
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Aquatics – Tuesday, February 25, 2020 - Online at 7 a.m. and Walk-In at 12 p.m.
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Activities – Thursday, February 27, 2020 - Online at 7 a.m. and Walk-In at 12 p.m.
Summer Camp 2020
Summer 2020
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Aquatics – Tuesday, April 21, 2020 - Online at 7 a.m. and Walk-In at 12 p.m.
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Activities – Thursday, April 22, 2020 - Online at 7 a.m. and Walk-In at 12 p.m.
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How to Register |
Online Registration
- Visit ajax.ca/ActiveAjax
- 24 hours per day, 7 days per week
- Sign In using your Login (your email address) and personal password
- Immediate registration confirmation
- Registration receipts/confirmation must be printed as one will not be emailed/mailed
In Person
- Complete a registration form
- Visit any community centre Customer Service Desk
- Registration receipts/confirmation will be provided or emailed
Drop-Off
- Complete a registration form
- Completed forms received in advance will be processed in random order the day of registration
- Registration receipts/confirmation will be received provided or emailed
Mail or Fax
- Complete a registration form
- Mail to: Town of Ajax Recreation, Culture & Community Development Department, 65 Harwood Ave. S. Ajax, ON, L1S 2H9, Attention: Activity Registration
- Fax to: 905-427-3821
- Registration receipts/confirmation will be emailed, or mailed within one week
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Registration Information |
- The Town of Ajax reserves the right to cancel, postpone or combine classes, limit/increase registrations or change instructors.
- Submission of a registration form does not guarantee acceptance into the activity. We try to enrol you in your first activity choice.
Registration Forms |
- Registration forms are available at all community centre Customer Service Desks or online at ActiveAjax
- Complete the entire form and be sure information is accurate, sign the form and include payment.
- Online registrations do not require a registration form.
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Registration Receipt |
- If registering online, make sure you print your receipt/confirmation. We do not mail receipts/confirmations.
- Registration receipts will be emailed from In-Person, Drop-off, Mail or Fax registrations.
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Fees, Payment Methods and Details |
- All fees and other applicable charges quoted are contained in the Town's Fee Schedule approved each year by Town Council.
- Full payment is required to complete a registration, including any outstanding account balance.
- Cash, Interac Debit, American Express, MasterCard, VISA and cheques made payable to The Town of Ajax are accepted.
- Cheques may not be post-dated.
- Registrations received after the first class will be pro-rated, provided the activity has available space.
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Returned Payments |
- An Administration Fee of $45 + HST applies for all payments that the bank returns.
- You cannot make any further purchases until we receive a replacement payment.
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Cancellations & Refunds |
- Withdrawal requests must be made in writing using the Withdrawal and Transfer Request Form, and submitted 48 hours prior to the second scheduled class, or a refund will not be issued.
- Refunds are calculated based on the date the written request is received and subject to a $10 Administrative Fee + HST per person per program (max $20 per person).
- If Recreation, Culture & Community Development cancels an activity, you will receive notification just prior to the activity start date. At this time you have the option to switch to another activity or receive a full refund.
- Classes are subject to cancellation due to holidays or facility availability. The Community Recreation & Parks Guide or the program confirmation/receipt notes these cancellations.
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Transfers |
- Transfer requests must be made in writing using the Withdrawal and Transfer Request Form
- Transfers will be accommodated based on availability and are subject to a $10 Administrative Fee + HST per person per program (max $20 per person).
- General activity and aquatic transfers can occur at any time.
- Transfers into level-based activities such as karate, arts and yoga a before the third scheduled class.
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Wait Lists |
- We will add your name to a wait list and will contact you when a space becomes available if we are unable to accommodate you in your preferred activity.
- If contacted you will have 48 hours to respond to secure and pay for your spot.
- You should only wait list for a maximum of two activities.
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Discounts |
Senior Discount
Participants who are 65 years or older will receive a 50% discount on recreation activities, with some exceptions. Look for the 65+ symbol in the activity title.
Member Discount
Fitness and Health Centre members will receive a 33% discount on specified Group Fitness activities. Look for the M symbol in the activity title
Note: Only the highest applicable discount applies. Discounts cannot be combined
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