Activities and Recreation Programs

• Registration forms are available at all community centre Customer Service Desks or online at ActiveAjax
• Complete the entire form and be sure information is accurate, sign the form and include payment.
• Online registrations do not require a registration form. 

• If registering online, make sure you print your receipt/confirmation. We do not mail receipts/confirmations.
• Registration receipts will be emailed from In-Person, Drop-off, Mail or Fax registrations. 

• All fees and other applicable charges quoted are contained in the Town's Fee Schedule approved each year by Town Council.
• Full payment is required to complete a registration, including any outstanding account balance.
• Cash, Interac Debit, American Express, MasterCard, VISA and cheques made payable to The Town of Ajax are accepted.
• Cheques may not be post-dated.
• Registrations received after the first class will be pro-rated, provided the activity has available space.

• An Administration Fee of $45 + HST applies for all payments that the bank returns.
• You cannot make any further purchases until we receive a replacement payment.

• Withdrawal requests must be made IN WRITING using the Withdrawal and Transfer Request Form, and submitted 48 hours prior to the second scheduled class, or a refund will not be issued.
• Refunds will not be issued for classes that have past regardless of attendance.
• Refunds are calculated based on the date the written request is received and subject to a $10 Administrative Fee + HST per person per program (max $20 per person).
• If Recreation, Culture & Community Development cancels an activity, you will receive notification just prior to the activity start date. At this time you have the option to switch to another activity or receive a full refund or account credit.
• Classes are subject to cancellation due to holidays or facility availability. The Community Recreation & Parks Guide or the program confirmation/receipt notes these cancellations.
• Withdrawal requests for First Aid Programs, Aquatic Leadership & Private, Low-Ratio & Adapted lessons must be made in writing no later than 24 hours prior to the start of the first class.  A refund will not be issued once the class starts.  A $10 Administrative Fee + HST per person per registrant applies.

Medical Refunds

• A refund for medical reasons will be issued with a doctor's note or prescription receipt only and will be issued as of the date the Town receives the note/receipt, for the remaining classes only, and no Administration Fee will be applied.

• Transfer requests must be made in writing using the Withdrawal and Transfer Request Form
• Transfers will be accommodated based on availability and are subject to a $10 Administrative Fee + HST per person per program (max $20 per person).
• General activity and aquatic (excluding aquatic leadership) transfers can occur at any time.
• Transfers into level-based activities such as karate, arts and yoga a before the third scheduled class.

• We will add your name to a wait list and will contact you when a space becomes available if we are unable to accommodate you in your preferred activity.
• If contacted you will have 48 hours to respond to secure and pay for your spot.
• You should only wait list for a maximum of two activities.

Senior Discount

Participants who are 65 years or older will receive a 50% discount on recreation activities, with some exceptions. Look for the 65+ symbol in the activity title.

Member Discount

Fitness and Health Centre members will receive a 33% discount on specified Group Fitness activities. Look for the M symbol in the activity title

Note: Only the highest applicable discount applies. Discounts cannot be combined