Rent a Facility

Payment can be made by:

• Cash
• Cheque made payable to the Town of Ajax (only accepted if more than 21 days prior to the event date)
• Interac
• Credit Card (American Express, MasterCard or VISA)

Cancellation Policy

The Town reserves the right to cancel/refund or amend permits for the COVID-19following instances:

• Changes to Provincial, Regional or Public Health COVID-19 regulations, measures and requirements may result in the review and cancellation of Permits (i.e. changes to gathering sizes, physical distancing etc.)
• Limit or refuse use of a facility at the discretion of the Town’s Municipal Emergency Control Group and/or the Director of Recreation, Culture and Community Development.

Refunds will be provided if permits must be amended or cancelled for these reasons only.

Refunds will NOT be provided in the event of a COVID-19 positive case amongst the user/permit holder group.

Ice, Floors, Gymnasiums do not receive a refund.

Community Halls (Ajax Community Centre HMS, ACC Commodores, McLean Community Centre, Hartrick House, Quaker Meeting House, St. Francis Centre) 

All initial payments are non-refundable. Written requests for a cancellation received less than 21 days prior to the rental date is only refunded insurance and music fees (SOCAN/Re:Sound).

Community Hall (Audley Recreation Centre - Full Hall or 1A or 2B or 3C)

All initial payments are non-refundable. Written requests for a cancellation received less than 90 days prior to the rental date is only refunded insurance and music fees (SOCAN/Re:Sound).

Community Pavilions (Carruthers Marsh, Greenwood Discovery and Rotary Park)

Written requests for a cancellation are required. If the request is received more than 21 days prior to the rental date a $40.90 + HST Administrative Fee is applied and the remainder of the fees are refunded.  If the request is received less than 21 days prior to the rental date, only the insurance and music fees (SOCAN/Re:Sound) fees, if applicable, are refunded.

Meeting Rooms (ACC Admirals, ACC Captains, ACC Carruthers, ACC Duffins, ARC Community Room, ARC Studio and MCC Community Room 1 and MCC Community Room 3)

Written requests for a cancellation are required. If the request is received more than 21 days prior to the rental date a $40.90 + HST Administrative Fee is applied and the remainder of the fees are refunded.  If the request is received less than 21 days prior to the rental date, only the insurance and music fees (SOCAN/Re:Sound) fees, if applicable, are refunded.

Pools (ACC, ARC, MCC)

Written requests for a cancellation are required. If the request is received more than 21 days prior to the rental date a $40.90 + HST Administrative Fee is applied and the remainder of the fees are refunded.  If the request is received less than 21 days prior to the rental date, only the insurance is refunded.

Transfer Policy

A rental date, time or location may be transferred once per permit to another date, time or location based on availability and at a cost of $10.30 + HST Administrative Fee, with 21 days written notice. Transfers must be booked within a calendar year from the original date booked. The difference in fees as a result of the transfer, if any, will either be charged or refunded.

The exception to this policy is for the Audley Recreation Centre Community Hall (or the individual sections within), where transfers of date, time or location are NOT allowed.

Permit Holders shall not assign or transfer their permit to another user whatsoever.

An SOP is issued by the Alcohol and Gaming Commission of Ontario (AGCO) and is mandatory for all functions serving alcohol, including beer and wine. 

Please note that not all Town facilities allow the serving of alcohol. Refer to the MAP Planning Guide for a complete list of Town Approved Venues for SOP Events and all requirements related to serving alcohol in Town facilities.

For all AGCO functions, certified “Smart Serve” bartenders must be utilized. The bar must close no later than 1 a.m. according to SOP.

Refer to the MAP Planning Guide provided at the time of inquiry for full details and requirements for events where alcohol is served.

Permit Holders for all functions and room rentals using and/or playing music are required to pay Music Fees (SOCAN/Re:Sound) in addition to any other rental fees.  SOCAN represents songwriters, lyric authors, composers and music publishers, while Re:Sound represents performers who played on recordings and record companies that produced those recordings.

Music Fees are based on room capacity size and whether there is dancing or not.

Town Facilities adhere to the Smoke-Free Ontario Act and the Durham Region Smoke-Free By-law and do not allow anyone to smoke any tobacco/cannabis type substances, or vape any type substance, in any Town Building or on any Town property where a Town building is located.

The Town strictly prohibits any edible cannabis, or any cannabis infused products, from being brought into or consumed on any Town property or in any Town building.

A waterfront parking management plan is in effect from mid-May to mid-September to manage increased parking on weekends (Saturday & Sunday) and public holidays.  The plan includes paid parking for non-Ajax residents and designated parking areas.  This plan may have an impact on Rotary Park Pavilion and Carruthers Marsh Pavilion.  Permit Holders and rental guests should visit https://www.ajax.ca/en/inside-townhall/by-law.aspx for more information.