Safety and community helplines connect older adults and seniors to community support agencies, counselling services, mental health resources and health information.
| Community Resource Guide |
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A comprehensive directory of community services and supports for older adults and seniors. Includes listings for government, social service, health care, mental health, employment, housing, transportation and more. |
| Durham Regional Police Services – Senior Support Unit |
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In the event of a crime in progress or a life-threatening emergency call 9-1-1. For non-emergencies call 905-579-1520. The Senior Support Unit helps victims of elder abuse and provides community education and public awareness on issues concerning seniors such as fraud & scam prevention, safety at home, recognizing elder abuse, and personal financial safety. Durham Regional Police Service - Seniors Support Coordinator
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| Senior Safety Line – Elder Abuse Prevention Ontario |
| Provides a free, confidential 24-hour helpline for seniors to report elder abuse and access support and crisis intervention. Callers connect directly with a live counsellor. Service is available in 200+ languages.
Senior Safety Line can be accessed by: Phone
Online Live Chat
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| Ajax Fire & Emergency Services |
| Learn more about the Ajax Fire & Emergency Services |
| Mental Health Crisis Lines |
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Free, confidential, immediate mental health crisis support. Distress Centre Durham Crisis Line
Durham Mental Health Services – Crisis Access Linkage Line (C.A.L.L)
Lakeridge Health Crisis Intervention Team
Ontario Shores Crisis Line
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| ConnexOntario Helpline |
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Provides a free, confidential 24-hour helpline for information on mental health and addiction services. Callers are connected to services in their area. ConnexOntario can be accessed by: Phone
Online Live Chat |
| Telehealth Ontario |
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Provides a free, confidential 24-hour helpline providing medical advice and general health information. Callers connect directly to a Registered Nurse. Service is available in 300+ languages.
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| Durham Region Health Connection Line |
Provides information and support to the community on health related issues including: nutrition, mental health, senior support, etc. Callers connect directly to a Public Health Nurse.
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| 211 Durham Helpline |
| Learn more about 211 Durham Helpline |
| Durham Regional Crime Stoppers |
Provides a free, anonymous 24-hour hotline for reporting information regarding criminal activity.
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